PAYMENT METHODS

 

PayPal

PayPal allows buyers and businesses to send and receive payments online. PayPal helps protect your credit card information with the security of industry leaders and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

 

 

Wire transfer

The order will be processed as soon as payment is received.

The data for payment by bank transfer are:

 

Banca Intesa Sanpaolo

IBAN: IT21 O030 6960 2321 0000 0003 214

Header: Cosmetica Veneta srl


Credit Card

In collaboration with Setefi of Banca Intesa Sanpaolo.

 

 

SHIPPING METHODS


ITALY


 

For national shipments we use the GLS Courier (delivery time 2-3 days):

 

For all customers:

For orders less than € 60.00 (VAT included) the cost of shipping is € 5.00

For orders over € 60.00 (VAT included) shipping is free

 

Only for Professional customers registered with VAT number:

For all orders the cost of shipping is € 12,00 (excluding VAT)


EUROPE

For orders less than € 80.00 (VAT included) the cost of shipping is € 13.00

For orders over € 80.00 (VAT included) shipping is free

 

To make sure you receive what you ordered in the shortest possible time, we invite you to follow the following tips:

- indicates an address where someone is always present to receive the package (the courier cannot leave the package in the mailbox).

- the surname indicated must correspond to the one on the home bell. If the courier does not find the name, in fact, he sends the package back to the sender as "unknown address".

- add your telephone number to your data

 

 

DISCOUNTS

 

All the discounts advertised on www.yuup.it are applied only to orders made through the website.

 

 

 

WARRANTIES & WITHDRAWAL

 

Purchases made on the www.yuup.it site are governed by the Italian mail order law. If you made a mistake with your order and you received an item that you did not want, or you are not satisfied with the purchase, you have 10 working days from the delivery date to exercise the right of withdrawal, or the possibility of returning the product and be reimbursed for the expense. To exercise the right of withdrawal, send the package back within 10 days of receiving the goods. We will accept without hesitation the return of any item when it is perfectly intact, reimbursing its entire amount.

 

Include in the shipping package for the return, the shipment of which will be at your expense as required by law, and which must be properly packaged, a copy of the delivery note (or invoice, when requested) and send everything to:

 

COSMETICA VENETA srl

Via Meucci 50/52

36057 Arcugnano (VI)

Tel. 0444 719637

 

In any case, do not use the label for shipping; keep in mind that items delivered to an address other than the one above will not be considered.

 

DAMAGED PRODUCTS

 

If you should receive damaged goods, notify us within 5 working days by email, quoting the order number and "damaged items" (or call 0039 0444 719637).